Cookie Policy
Last updated: January 22, 2026
1. What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website or use an app. They help the service remember your preferences and improve your experience.
Similar technologies include local storage, session storage, and device identifiers on mobile apps.
2. How We Use Cookies
Freno uses minimal cookies and similar technologies, primarily for essential functionality:
| Type | Purpose | Duration |
|---|---|---|
| Essential | Authentication, security, app functionality | Session / Persistent |
| Preferences | Language, theme, notification settings | Persistent |
| Analytics | App performance, crash reports (anonymized) | Persistent |
3. Essential Cookies
These are necessary for the app to function and cannot be disabled:
- Authentication tokens: Keep you logged in securely
- Session identifiers: Maintain your active session state
- Security tokens: Protect against unauthorized access
- Payment session data: Process transactions securely
4. Preference Cookies
These remember your choices to personalize your experience:
- Language preference
- Avatar selection
- Topic and listener preferences
- Notification settings
5. Analytics Cookies
We use anonymized analytics to improve the app:
- App performance metrics
- Crash and error reports
- Feature usage patterns (aggregated, not individual)
We do not use analytics to track individual user behavior or conversations.
6. What We Don't Do
We respect your privacy:
- No advertising or marketing cookies
- No third-party tracking cookies
- No cross-site tracking
- No selling of data to advertisers
- No behavioral profiling for ads
7. Third-Party Services
Some essential third-party services may set their own cookies:
- Firebase: Authentication and analytics
- Payment Gateways: Secure payment processing
- Agora: Voice/video call functionality
These services have their own cookie policies which you can review on their websites.
8. Managing Cookies
Mobile App
In the Freno app, you can manage preferences through Settings. Note that disabling essential storage may prevent the app from functioning properly.
Website
For our website, you can control cookies through your browser settings:
- Chrome: Settings → Privacy and Security → Cookies
- Safari: Preferences → Privacy
- Firefox: Options → Privacy & Security
- Edge: Settings → Privacy & Security
9. Updates to This Policy
We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated revision date.
10. Contact Us
If you have questions about our use of cookies:
- Email: ironanuragyadav@gmail.com
- Address: Freno Technologies Pvt. Ltd., India