Contact Us
Have questions, feedback, or need support? We're here to help.
Send us a Message
Thank you! We'll get back to you within 24-48 hours.
Business Details
Platform Operator: Anurag Yadav
Brand / Platform: Freno (baatein.online)
Address: Flat/Door No. 9/10, AY Homes, U Block, Gurugram, Haryana - 122002
Get in Touch
Use the contact form on this page for support, feedback, or partnership inquiries. We respond within 24–48 business hours.
For legal and business information, see our Business Details page.
Frequently Asked
How do I become a listener?
Download the app, select "Become a Listener" during registration, complete the verification process including a voice sample, and wait for approval.
Is my identity really anonymous?
Yes! We don't require real names, photos, or identifying information. You use an avatar and can speak freely without revealing your identity.
How do refunds work?
Sessions under 60 seconds are automatically refunded. For other issues, contact support with your session details and we'll review within 7 days.
What if I have a bad experience?
Use the in-app report feature during or after a session. You can also block users to prevent future matches. Our safety team reviews all reports.